Privacy Policy for Bliss Photography

Effective Date: 23/09/2023

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1. Introduction

Welcome to Bliss Photography. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website or engage with our services. Your privacy is important to us, and we are committed to safeguarding your personal information.

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2. Information We Collect

1. Personal Information: We may collect personal information that you provide to us, such as your name, email address, phone number, and mailing address when you contact us or book our services.

2. Payment Information: If you make payments through our website, we may collect payment information, including credit card details or other payment methods.

3. c. Website Usage Information: We may collect information about your interactions with our website, including your IP address, browser type, pages viewed, and other browsing information.

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3. How We Use Your Information

We may use your personal information for the following purposes:

• To provide our photography services, including communication regarding bookings and event details.

• To process payments and fulfil orders.

• To respond to your inquiries and provide customer support.

• To improve our website and services, including analysing website traffic and user behaviour.

• To send you updates, newsletters, and promotional materials with your consent.

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4. Communication with Users

We communicate with our users through various channels, including:

• Email: We may send you emails related to your bookings, inquiries, or promotional offers with your consent.

• WhatsApp: With your prior consent, we may communicate with you via WhatsApp to discuss your photography needs and provide updates.

• Text Message: We may send you text messages related to your bookings, appointments, or important updates with your consent.

• Social Media: We may engage with you on social media platforms for marketing and communication purposes. Please review the privacy settings on your social media accounts to control the information you share with us.

• Phone Call: We may contact you via phone for discussions related to your bookings or inquiries.

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5. Sharing Your Information

We will not sell, rent, or trade your personal information to third parties without your consent. We may share your information with the following parties:

• Service Providers: We may share your information with trusted third-party service providers who assist us in delivering our services, such as website hosting, payment processing, and marketing.

• Legal Compliance: We may disclose your information when required by law, to protect our rights or comply with legal processes.

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6. Cookies and Tracking Technologies

a. Cookies: Our website may use cookies, which are small text files stored on your device when you visit our site. Cookies help us improve your browsing experience and understand how you use our website. We may use both session cookies (which are temporary and deleted when you close your browser) and persistent cookies (which remain on your device for a specified period or until you delete them).

b. Types of Cookies: We may use the following types of cookies:

• Essential Cookies: These are necessary for the basic functionality of our website, such as enabling you to navigate our site and access secure areas.

• Performance Cookies: These cookies collect information about how you use our website, such as which pages you visit most frequently. This data helps us analyse and improve the performance of our site.

• Functionality Cookies: These cookies allow our website to remember choices you make (such as your language preferences) and provide enhanced, personalized features.

• Advertising Cookies: We may use these cookies to deliver personalized advertisements based on your browsing activity and interests.

c. Managing Cookies: You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may impact your experience on our website.

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7. Security

We are committed to protecting your personal information and employ reasonable security measures to safeguard it. However, no data transmission over the internet or storage method is 100% secure, and we cannot guarantee absolute security.

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8. Your Choices

You have the right to:

1. Access and update your personal information.

2. Opt out of receiving marketing communications.

3. Request the deletion of your personal information, subject to legal obligations.

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9. Children's Privacy

Our services are not directed to children. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us to remove it.

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10. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal compliance. We will notify you of any significant changes through our website or email.

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11. Contact Us

If you have any questions or concerns about this Privacy Policy, your personal information, or our communication practices, please contact us at:

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• Email: info@blissphoto.co.uk

• Phone: (0044) 07773692160

• Post: The Old Post House, Stapleton, Shrewsbury, Shropshire, SY5 7EJ

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By using our website and services, you consent to the terms of this Privacy Policy.